Senior Citizen Services
Medical Admin Support
Medical Administration Assistance
At Silver Care Solutions, we understand how overwhelming healthcare admin can be—especially for individuals living with long term/progressive illnesses such as dementia or complex health needs. Our dedicated team steps in to streamline referrals, manage appointments, and provide in-person support, so clients and families can focus on wellbeing rather than paperwork.
Referral Coordination
We handle the entire referral process on your behalf.
- Liaise directly with GPs, specialists, and community services
- Complete and submit referral forms accurately and promptly
- Follow up with healthcare providers until referrals are accepted
- Keep clients and families informed with clear, regular updates
Appointment Scheduling and Follow-Up
Timely care depends on reliable scheduling and reminders.
- Book consultations, tests, and therapy sessions in line with clients’ routines
- Send personalised reminders via phone, text, or email
- Reschedule appointments and chase additional information as needed
- Ensure all logistics—from transport to paperwork—are in place,
In-Person Support and Advocacy
Our compassionate support workers attend appointments alongside your loved one.
- Assist with travel arrangements and timely arrival
- Facilitate communication: note-taking, question prompts, and clarifications
- Help interpret medical advice and treatment plans
- Debrief families with concise summaries and next-step recommendations
How Our Service Works
- Initial Assessment
- Customised Admin Plan
- Proactive Coordination
- Ongoing Review
Each step is tailored to personal preferences, health history, and changing needs.
Why Choose Silver Care Solutions?
Silver Care Solutions combines clinical know-how with a person-centred ethos.
- Reduce anxiety and admin burden for clients and families
- Prevent missed or delayed care through diligent follow-up
- Advocate for dignity, consent, and clear communication
- Align with CQC guidelines, safeguarding policies, and best-practice standards.
Ready to Simplify Healthcare Admin?
Contact us today to arrange a free consultation. Let Silver Care Solutions take the stress out of referrals, appointments, and in-person advocacy—so you can spend more time on what truly matters.